FAQ

General Questions

What is Uniline?

Uniline specializes in creating intricately crafted wooden cutouts of university landmarks, transforming campus heritage into art. Each piece is designed to celebrate the architectural splendor and stories of educational institutions worldwide.

Where are Uniline products made?

All Uniline creations are proudly designed, crafted, and packaged in the USA, supporting local artisans and ensuring high-quality craftsmanship.

Product Information

What materials are used in Uniline artworks?

We use premium-grade Cabinet Birch Plywood for all our pieces, chosen for its durability and beauty. The wood is laser cut, sanded, varnished, and assembled by hand to create a multi-layered effect that brings each skyline to life.

How do I know which buildings are featured in each piece?

Each product page provides a detailed description of the landmarks included in the artwork, along with the inspiration behind the selection.

Ordering and Shipping

How can I place an order?

Orders can be placed directly through our website. Simply select the piece you wish to purchase, add it to your cart, and follow the checkout process.

What shipping options are available?

We offer various shipping options to best suit your needs. Shipping details, including estimated delivery times and costs, are provided at checkout.

Do you ship internationally?

Currently, we focus on shipping within the USA. However, we are exploring options to expand our reach. Please stay tuned for updates on international shipping.

Care and Maintenance

How should I care for my Uniline artwork?

To keep your piece looking its best, dust it lightly with a soft, dry cloth. Avoid using water or cleaning agents, as they may damage the wood.

Returns and Exchanges

What is your return policy?

We strive for complete customer satisfaction. If you're not happy with your purchase, please contact us within 30 days of receipt to discuss a return or exchange. Note that custom orders may have different return policies.

Custom Orders and Requests

Can I request a custom piece or a university not currently in your collection?

Yes, we're open to custom orders and suggestions for new universities to feature. Please contact us with your request, and we'll explore the possibilities together.

Staying Connected

How can I stay updated on new releases and promotions?

The best way to stay in the loop is by subscribing to our newsletter and following us on social media. We share updates, sneak peeks, and exclusive offers with our community.

Have more questions? Contact us directly, and we'll be happy to help.